Emergency operations centers (EOCs) are critical decision-making environments. It is vital that these centers have effective, reliable, intuitive technology to allow organizations to collate and interpret data, as well as plan and execute an appropriate emergency response to situations that can pose a danger to life, often with multi-agency involvement. So, when carrying out systems integration in an EOC space where the stakes are so high, how do you ensure you make the correct technology choices? Jon Litt, Senior Manager, Business Development, Government Solutions (US) at Christie highlights how the mission of the EOC is the number one factor to keep in mind.

Having a secure and efficient video collaboration system has evolved from a ‘useful to have’ technology to an indispensable capability in 2020, allowing teams to feel more connected to remote locations and distributed team members. With travel restrictions and social distancing limiting in-person meetings, remote face-to-face video communication is more imperative than ever in security environments. Systems integrators around the globe have been upgrading technologies to support the mission of operators. Before you work with an integrator to either upgrade an existing video collaboration system or invest in a new one, there are a host of considerations. Below are the key ones that will help you with your conversations with the systems integrator.