Matching staff levels to demand has always been one of the toughest gigs, and in an industry sector like security where staffing needs to be set at an adequate level, it becomes even tougher. Right now, the security industry is seeing unprecedented levels of blow-outs - because of illness, lockdown, self-isolation and home schooling. Security businesses have to meet contractual demands with set staffing levels and as a result the sector is under further pressure to ensure they can fill any blow-out shifts. Thanks to COVID-related complications, staff sickness and absence rates could reach as much as 15% this winter.