Long-term business relationships can be a win-win proposition for security integrators and executives alike.

Developments in video surveillance and security technologies have changed the way integrated security projects are designed, sold and implemented.

Today, video surveillance, access control and other related security systems are deployed across organizations of all types and sizes.

Video surveillance plays a crucial role in the gaming industry and is governed by rules and regulations established to preserve the integrity of the gaming activities. These regulations, established by state agencies, set stringent specifications for the monitoring of gambling businesses and the performance of the surveillance function. But now, with increasing regularity hospitality management can tap into these video and security resources to help enhance business and operational systems throughout the entire property.

At the heart of customer relationship management (CRM) is the recognition that the customer is central to all business activities of the systems integrator, and that the success of the company is dependent on how well this is understood across all business operations.