As director of security solutions and strategic channel management for Diebold Security, Jacky Grimm is responsible for facilitating electronic security products, creating new security solutions and leading Diebold’s award-winning security monitoring business. During nearly 30 years at Diebold, Grimm has helped establish the company’s monitoring business and grow it into one of the models for the industry. In 2009, Diebold was recognized by Frost & Sullivan as the Commercial Monitoring Services Company of the Year. www.dieboldsecurity.com
An alarm sounds at one of your customer’s locations. It’s time for your monitoring station to spring into action. But will the response be appropriate for the event? Will it