Heidi
Hankwitz is the training and curriculum manager for the Crisis Prevention
Institute’s PrepareTraining Program. E-mail Heidi at
hhankwitz@crisisprevention.com. For more
information on the PrepareTraining Program, visit
www.preparetraining.com.
Security can take a holistic approach to training to minimize incidence and impact of violence, says Heidi Hankwitz. Can security and staff be trained on the guiding principles of respect,