Discover best practices for growing and retaining high-quality security talent in this video from Security magazine. Jeff Hauk, Director of Public Safety and Police Services at Memorial Healthcare, shares his insights on how best to grow and maintain a top-notch security team.
What does it take to motivate today’s security officer? If you know, please tell me. I have tried to get the most from every worker I encounter. When I fail, I cannot help but wonder what is wrong with my approach or with me. I’m open to new ideas and will read what the latest experts have to say. Lately, I have been motivated to try the suggestions from two authors who wrote books on motivation and human nature: one book by Daniel Pink titled “Drive - The Surprising Truth About What Motivates Us” is a look beyond the traditional carrot and stick approach. The other is by Paul Lawrence and Nitin Nohria and is titled “Driven How Human Nature Shapes our Choices.” I think motivation and choices are two inseparable concepts.
Security Officers may be some of the most difficult employees to motivate. Many, by their own admission are either finishing out their careers, waiting for a better opportunity, or just plain lazy.