Organizations with frontline security staff need a streamlined process for mitigating work-related stress to allow for fewer disruptions in daily security operations, and a more present and healthy security workforce.
The International Foundation for Protection Officers (IFPO)'s new report, "The Competence of Frontline Workers and What They Say About Their Work," explores the typical responsibilities, skills and perceptions of the dynamic security officer role.
Security magazine sits down with Blackstone Consulting's Senior Vice President of Business Operations and Strategy
Elizabeth Rice to discuss building operational models and the importance of a positive, empathy-based workplace culture.
The International Foundation for Protection Officers (IFPO) has released "The Competence of Frontline
Security Professionals
and What They Say About
Their Work," a research project about security officers' roles and perceptions of their experiences in the industry.
It’s challenging to find feasible solutions to an ongoing risk of flight attendants and frontline transportation workers being subject to workplace violence or physical altercations with customers or the public. Risk professionals should ensure these employees have access to self-defense training and others tools, as well as look to implement a zero-tolerance policy for passenger disruptions.
The security and safety hazards for hospitality workers are so diverse, and physical security leaders within the organization need to protect frontline staff with a proactive, comprehensive approach to their well-being.
If security forces are going to perform more functions, which they should...they need additional training. More training for your security teams is an expensive proposition, but an all-important one.
According to the Emergency Nurses Association, healthcare workers account for approximately 50% of all victims of workplace violence. But they're not the only ones either. There are reports of increased domestic violence and workplace violence around the world as a result of lockdowns from the pandemic, increased stress levels and a lower threshold for confrontation.
