Frontline security professionals in healthcare facilities must be specially trained to demonstrate de-escalation skills, compliance & professionalism.

A bystander intervention training program called Shout-Up! has trained private security guards on best practices for stopping sexual harassment in entertainment venues and nightclubs.

A key component of a comprehensive targeted workplace violence prevention plan is de-escalation and crisis management training. 

Derek Kruse, a former law enforcement officer, will join St. Olaf College as the university's new Director of Public Safety.

Operational resilience, successful supply chain management, workplace prevention and more: check out Security magazine's top stories of 2021, chosen by the Security Editorial Team.

The Behavioral Health Crisis Support Team (BHCST) pairs public safety officers with mental health clinicians to respond to behavioral health crises on Johns Hopkins University's Homewood campus.

The Cybersecurity and Infrastructure Security Agency created a new de-escalation series to help critical infrastructure owners and operators recognize, assess, de-escalate and report behaviors that raise concern. 

While tensions or disagreements may be part of any work setting, identifying the warning signs and responding appropriately can prevent conflict from escalating into something more dangerous.

De-escalation is a key frontline security strategy in a range of situations, from hospitals to retail settings to office environments. Many sectors, such as travel and airlines, healthcare facilities, retail and more, have seen an increase in agitated behavior or violent incidents in recent years, some spawned from tensions rising regarding mask mandates and COVID-19 protocols. Here, we take a look at de-escalation strategies and training that security leaders can implement within their organizations to keep security, staff and visitors safe.

Occupational health and safety specialists CE Safety analyzed data from the Health and Safety Executive (HSE) and figures from Union of Shop, Distributive and Allied Workers (Usdaw) in the U.K.