Driven by the increase in work place and school violence, the omni-present threat of terrorism and the large number of natural disasters, the last decade saw vast improvements in emergency communication and safety technology.

While we can’t prevent storms from happening, we can implement a proactive plan to mitigate the effects.

 Aside from dialing 9-1-1 during an emergency, most people are not familiar with how emergency dispatch works. This often also holds true for facility security personnel. Whether a gas leak or armed employee, it is important that enterprise security personnel understand some of the technology and process behind our national emergency number and response system for their own professional purposes. With this in mind, the following should be considered.