No matter if you have a proprietary or contracted security force, these officers must be properly trained.  

What does it take to motivate today’s security officer? If you know, please tell me. I have tried to get the most from every worker I encounter. When I fail, I cannot help but wonder what is wrong with my approach or with me. I’m open to new ideas and will read what the latest experts have to say. Lately, I have been motivated to try the suggestions from two authors who wrote books on motivation and human nature: one book by Daniel Pink titled “Drive - The Surprising Truth About What Motivates Us” is a look beyond the traditional carrot and stick approach. The other is by Paul Lawrence and Nitin Nohria and is titled “Driven How Human Nature Shapes our Choices.” I think motivation and choices are two inseparable concepts.