Monitoring emerging trends, customer likes and dislikes, and understanding unmet customer needs can determine how rapid a rate of incline or decline your business experiences. Companies spend millions of dollars conducting surveys of customers, potential customers, industry experts and key opinion leaders to determine if their products or services effectively meet, exceed or miss market expectations.

Cybersecurity is the unsung linchpin of every company that has grown increasingly dependent upon vulnerable technologies, whether to communicate, to store sensitive data, or to manufacture and deliver its products and services.

I used to write stories like this on a typewriter back in the day. My articles turned out to be a mass of White-Outs to counter typing mistakes. It all made me dizzy. Today’s computer technology even auto-corrects my words, which sometimes is not a good thing.

In last month’s column, we explored the Top Five Reasons to Report Computer Intrusions to Law Enforcement.  This month’s column will provide you with a sense of what your company, as a victim of a computer intrusion, should expect when working with the Feds.