Any organization handling personally identifiable information through an IVR or contact center must secure its systems and implement proper risk management protocols. If they don’t, they and their customers may well suffer severe financial and reputational damage in the years to come.

Fermín Serna has been appointed Chief Security Officer (CSO) at Databricks, where he will lead Databricks' network, platform and user security programs, and governance and compliance efforts.

A security vulnerability in popular dating app Bumble could have enabled attackers to pinpoint other users’ precise location.

A critical security vulnerability in Microsoft’s Azure cloud database platform – Cosmos DB – could have allowed complete remote takeover of accounts, with admin rights to read, write and delete any information to a database instance.

President Biden’s executive order on improving the nation’s cybersecurity will impact device manufacturers—even those that don’t sell to the Federal government.

Current cybersecurity professionals and educators can change the narrative, but only if we take individual responsibility to engage with others and be visible members of our communities. Otherwise, the issue of a lack of diversity in the field won’t address itself.

Risk assessments aren’t being done the right way – and that can lead to multiple problems for businesses. It’s time for a risk assessment redo.