Customer service is an essential element of a strong partnership, say corporate and government security executives. That’s as important with technicians working on an installation.

John McClurg, vice president – global security for Honeywell, works to secure the company’s 100,000 worldwide workforce from both external and internal threats. Community Transit has brick and mortar facilities and facilities on wheels. Both hold precious cargo. For its buildings, the enterprise uses megapixel cameras.

There are tall orders for security officers at Willis Tower, the nation’s highest building. Security and Life Safety Director Keith Kambic sees strength in a solid partnership.Customer service is

Security executives with a global mission need to work their U.S. and off-shore outsourcing relationships to assure high-quality officers. Photo courtesy Andrews International Microsoft Global Security oversees physical security/ life-safety,

According to Miki Calero, CSO for the City of Columbus, Ohio, you can’t overestimate the impact of a personal touch. “People respond to you if you care about them,” Calero