A new survey found that fraud attacks on call centers are on the rise, based on growth from 2021 to 2022, with financial industry respondents noting an even more acute increase.
Generative AI can create efficiencies that will increase productivity, improve internal operations and enhance creativity. Yet, the evolution of large language models and the use of generative AI can open doors for fraudsters.
Many workers have a watchful eye for attempted scams. But what if they receive a phone or video call from someone who looks, and sounds, exactly like their boss?
Michael Jabbara, Vice President, Head of Global Fraud Services at Visa, covers the evolution of the financial fraud landscape and more in this episode of The Security Podcast.
New and emerging types of technologies with insufficient-to-no security controls are being widely adopted by organizations of all types, bringing more fraud pathways.