New research from Savanta, which surveyed consumers between January 14-17, 2021, dove into how optimistic U.S. consumers are about, well, everything! Only 23% of consumers feel optimistic about the future of the country in 2021. Twenty percent of respondents are optimistic about their job security this year.
An extensive survey took a look at consumer comfort with a variety of retail and grocery technologies. The survey found that only 16% of respondents are comfortable with in-store facial recognition.
Artificial Intelligence (AI) has gone mainstream when it comes to customer interactions, according to a new report from the Capgemini Research Institute.
The majority of Americans (87 percent) are comfortable sharing personal and lifestyle-focused data for the benefit of lower insurance premiums, according to a new insurance study conducted by DXC Technology