The Grand Sierra Resort and Casino in Reno, Nevada added a security robot to its team.

Traditional guarding is getting shaken up by new skills, services and technology. How are guarding firms and security officers shifting their priorities and offerings to keep pace and continue to add value to enterprises and security departments? It’s time to go beyond basic patrol, observe and report functions.

Robots are here and it’s not a gimmick. As in many industries, the introduction of machine learning, computer vision and robotics is changing the paradigm of security and facility teams.

The global market for security robotics will grow at a compound annual rate of 20 percent over the next five years to reach a total market value of $2.8 billion by 2023, according to an IDC Market Spotlight report titled, “Extending the Capabilities of Human Security Officers With Modern Robotics,” written by John Santagate, research director, service robots for IDC.

Joe Gustafson likes to “think out of the box.” So when his team at the Twin Arrows Casino in Flagstaff, AZ, had a lull in staffing and needed solutions to assist security officers with their job duties, Gustafson asked for a security robot.

The 3^rd annual “Creepy or Cool” international survey from RichRelevance® finds that while consumers are willing to share more data for a better experience, there is no silver bullet for improving the shopping experience.