Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Career Intelligence
    • Cyber Tactics
    • Cybersecurity Education & Training
    • Leadership & Management
    • Security Talk
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Interactive Spotlight
    • Photo Galleries
    • Podcasts
    • Polls
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Continuing Education
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!
Home » de-escalation training

Articles Tagged with ''de-escalation training''

Workplace violence bullying aggression trend in UK

UK data shows trend toward workplace violence and aggression

July 6, 2021

Occupational health and safety specialists CE Safety analyzed data from the Health and Safety Executive (HSE) and figures from Union of Shop, Distributive and Allied Workers (Usdaw) in the U.K.


Read More
thinkurity physical security virtual free event

Thinkcurity announces virtual physical security education and training event

September 16, 2020

The free event will cover the most common topics affecting professionals in the private security industry including technology integration in manned guarding, incorporating new security services, and de-escalation training.


Read More
Your #1 De-Escalation Technique: Customer Service

Your #1 De-Escalation Technique: Customer Service

The path to ‘zero incidents’ starts with zero excuses.
Claire Meyer
October 1, 2016

Between illnesses, family tension and medical bills, hospitals are already harbors for stress, and nothing escalates a stressful situation into a dangerous one faster and more unnecessarily than poor customer service, says Jim Sawyer, Director of Security Services for Seattle Children’s Hospital.


Read More
Preventing workplace violence

12 Methods to De-Escalate Violent Situations

July 28, 2015
Every day, says Jim Sawyer, CHS-III, CPP, CHPA, Director of Security Services for Seattle Children’s Hospital, there are 16,000 threats of workplace violence.
Read More

Securing Schools After Sandy Hook

Last year, on December 14, 20-year-old Adam Lanza fatally shot 20 young children and six adults at Sandy Hook Elementary School in Newtown, Ct.
diane-2016-200.jpg
Diane Ritchey
December 1, 2013

It was the second deadliest mass shooting by a single person in American history, after the 2007 Virginia Tech massacre, and the second deadliest mass murder at a U.S. elementary school. As a mother of two young children, I am still anguished over “Newtown,” as the events are often referred to. Guy Grace is, as well.


Read More
Previous 1 2 Next
Manage My Account
  • Security Newsletter
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Security audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Security or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • critical event management
    Sponsored byEverbridge

    Why a Unified View Across IT, Continuity, and Security Makes or Breaks Crisis Response

  • Charlotte Star Room
    Sponsored byAMAROK

    In an Uncertain Economy, Security Is a Necessity - Not an Afterthought

  • Sureview screen
    Sponsored bySureView Systems

    The Evolution of Automation in the Command Center

Popular Stories

Digital, tablet and hands

The 2025 Annual Guarding Report: Unrest Inspires Upgrades in Training, Technology

Cybersecurity trends of 2025

3 Top Cybersecurity Trends from 2025

Red laptop

Security Leaders Discuss SitusAMC Cyberattack

Cybersecurity predictions of 2026

5 Cybersecurity Predictions for 2026

Water faucet and cup

High Water Mark: CISA Shares Foundations for Effective Cybersecurity and Risk Management

Top Cybersecurity Leaders

Events

September 18, 2025

Security Under Fire: Insights on Active Shooter Preparedness and Recovery

ON DEMAND: In today’s complex threat environment, active shooter incidents demand swift, coordinated and well-informed responses.

January 14, 2026

Is Your Organization Prepared to Navigate Interconnected Threats in 2026?

The 2026 threat environment will be louder, faster, and more interconnected. The most pressing risks, from global political volatility to emerging tech disruptions, will challenge organizations to act amid ambiguity and protect credibility in an era of accelerating uncertainty.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing