It’s a balancing act. James Connolly wanted to significantly cut losses while having better images for liability and prosecution use. Tatiana Fokina, on the other hand, wanted to create a secure shopping experience that matches her inventory and customer profile.
As fraud controls get stronger, criminal elements start teaming up to beat the system. But, as Jason Lelio points out, collusions schemes get harder and harder when faced with stringent internal controls.
Today’s security investigators and loss prevention professionals routinely face the mammoth challenge of finding a small snippet of valuable footage among hours of recorded video.