Articles Tagged with ''fraud prevention''

Minimizing fraud while maximizing customer satisfaction

August 19, 2021

Today’s technological advancements have made it possible for merchants to strike an effective balance between minimizing fraud and maximizing customer satisfaction. The following three tips can help companies balance strong payment fraud prevention while providing an exceptional shopping experience.

New survey reveals online fraud disconnect between retailers and shoppers

August 18, 2021

New U.S. and European data released by Riskified reveals a stark disconnect between retailers and shoppers on the matter of online shopping fraud.

Categorizing fraud types is the key to addressing risk

Chris Ryan

August 17, 2021

As businesses continue to navigate the current economic environment, it’s critical they also strategize for the future to position themselves for success once the environment improves. This means implementing robust fraud prevention strategies and tools that accurately separate fraud types to treat them correctly and address risk.

Fraud threats on government agencies growing in numbers and severity

New TransUnion Public Sector Fraud study highlights how threats such as Account Takeover (ATO) erode trust in government’s online and mobile services

June 16, 2021

As more U.S. citizens have interacted with government agencies online during the COVID-19 pandemic, account takeover fraud threats (ATO) are becoming more prevalent, according to TransUnion’s Public Sector Fraud Study.

93% of fraud attacks occur online

June 3, 2021

Feedzai has announced its Quarterly Financial Crime Report, an analysis of over 12 billion global banking transactions from January – March 2021. The report identifies trends in spending and in fraud attempts to show that this past quarter, as consumer activities increased, fraudsters attempted to hide their fraudulent transactions in legitimate banking. In fact, combining all banking fraud – internet, telephone, and branch – attacks grew a whopping 159% in Q1 2021 compared to Q4 2020.

5 minutes with Natalie Kelly, Visa's Senior Vice President and Global Head of Payment Ecosystem Risk

Maria Henriquez

June 3, 2021

Throughout the pandemic, the payments threat landscape was largely influenced by the ongoing COVID-19 pandemic. Cybercriminals continued to employ tried and true methods, such as phishing, payment account enumeration, eCommerce skimming, ransomware, among others to exploit many vulnerabilities during the pandemic, says Natalie Kelly, Visa’s SVP, Global Head of Payment Ecosystem Risk. Here, we talk to Kelly about the payments fraud ecosystem, her role at Visa, ensuring business continuity through the evolution of the payments threat landscape and more.

5 minutes with Jane Lee - The fraud supply chain, cyberattacks and more

Maria Henriquez

March 31, 2021

How can consumers and retailers protect themselves against fraud in the coming months? Here, Jane Lee, Trust and Safety Architect at Sift, speaks to Security magazine about this critical issue.

Don’t let IVR fraudsters exploit COVID

Matt Garland

February 26, 2021

Contact center call volumes will vary from industry to industry and from month to month, but the general trend is steeply upward. Adding new agents isn’t the only or even the most efficient way that contact center managers can respond to the great COVID crunch of 2021. A properly deployed Interactive Voice Response system can make workloads manageable for agents while keeping customers from long and frustrating minutes on hold. Still, new options for callers may correspond to new opportunities for attackers.

Cybercrime report finds young adults and adults over 75 most vulnerable to fraud attacks

February 25, 2021

LexisNexis Risk Solutions released its biannual Cybercrime Report covering July 2020 through December 2020, which details how the evolving threat landscape created new opportunities for cybercriminals around the world, particularly as they targeted new online users.

As pandemic-driven fraud increases, firms respond with accelerated adoption of defenses

February 17, 2021

Bottomline and Strategic Treasurer released the results of the 2021 Treasury Fraud & Controls Survey. This is the 6th annual survey between the long-time collaborators, whose research partnership also includes the annual B2B Payments Survey. As in prior years, the 2021 survey gathered details about corporate and banking experiences, actions and plans regarding fraud. Results show that the pandemic accelerated both the threat of fraud and the response to it, with corporate and banking alignment on defensive automation.

ON DEMAND: In this webinar, Regina Lester, Vice President of Security & Safety Operations at Toledo Zoo, will share her insights on implementing security technologies in the entertainment sector and the challenges all organizations face — large and small — when it comes to balancing budget and security.